Privacy Policy

Introduction and Consent

By providing us with any personal information through this website, you explicitly consent to the collection, processing, storage, and transfer of your personal data as comprehensively outlined in this Privacy Policy. Your privacy, security, and trust are of paramount importance to us, and we are committed to protecting your personal information in accordance with applicable data protection laws and regulations.

If you do not agree with or wish for your personal information to be processed by us in the manner described below, we respectfully request that you refrain from sending emails, registering for an account, placing orders, or otherwise submitting any personal data through this website. Your continued use of this website constitutes your acceptance of the terms set forth in this Privacy Policy.

This Privacy and Cookie Policy explains in detail what information we collect about you, how we collect it, why we collect it, how we use it, who we share it with, and what rights you have regarding your personal data. We encourage you to take the time to read this policy carefully to understand our practices concerning your personal information.

About Us

WishBG, trading under the name WishBG and referred to throughout this document as "we," "us," or "our," operates the website located at impossiblestickers.com (referred to as "the Site" or "the Website"). The Site is designed for visitors who wish to learn more about our business, browse our products, and purchase custom made stickers, automotive accessories, and related products (you are referred to as "you," "your," or "the user").

WishBG is registered and operates from Bulgaria, Sofia, 63 bul. Shipchenski Prohod, floor 5, 1574, and serves customers internationally through our e-commerce platform.

Your Consent and Agreement

Your access to, browsing of, use of, registration on, and submission of any order or personal information via the Site constitutes your explicit, informed, and voluntary consent to the collection, use, processing, storage, and transfer of your personal data in the manner described in this Privacy and Cookie Policy (referred to as "the Policy").

If you disagree with any aspect of how we collect, process, store, or use data as described in this Policy, we strongly recommend that you do not use the Site, do not create an account, do not place orders, and do not submit any personal information to us through any means.

What Types of Personal Data Do We Collect?

We collect various categories of personal data from users of impossiblestickers.com. The specific data we collect depends on how you interact with our Site. Personal data relating to visitors and customers may be collected on each of the following occasions and through the following methods:

Navigation and Usage Data

Data regarding your navigation patterns, browsing behavior, and technical interaction with the Site may be automatically collected by our web servers or through cookies and similar tracking technologies when you browse the Site. This data may include, but is not limited to:

Contact and Communication Data

Data regarding your identity, contact details, and the content of your communications may be collected when you send an email to us through the Site (for example, via the "Contact" page, customer service inquiries, or support requests). This data may include:

Order and Transaction Data

Data regarding your identity, contact information, payment details, and order specifications may be collected when you submit an Order Form or complete a purchase transaction in accordance with our Terms and Conditions. This data may include:

Full name
Billing address
Shipping address
Email address
Payment card information (processed securely through our payment gateway)
Order details, including products purchased, quantities, customization specifications, and preferences
Order history and transaction records
Delivery preferences

Account Registration Data

Data regarding your identity and account credentials may be collected by the Site when you register for an account to enable online ordering and to access member only features. This data may include:

Additional Information

Any additional information you voluntarily provide to us, including:

How We Store and Use Your Personal Data

Data Storage and Retention

Upon collection, your personal data will be securely stored on protected servers and will be retained for as long as is reasonably necessary to fulfill the purposes for which it was collected, including:

To provide goods and services to you, including processing and fulfilling orders
To provide after sales services, customer support, and warranty services
To maintain your account and order history
To comply with legal, accounting, and regulatory requirements
To resolve disputes and enforce our agreements

We will retain your personal data in accordance with our Terms and Conditions and applicable data protection laws. Order information and transaction records are typically retained for a minimum of five years for accounting and legal compliance purposes. Account information is retained for as long as your account remains active, plus an additional period as required by law.

When personal data is no longer needed, it will be securely deleted or anonymized in accordance with our data retention and deletion procedures.

How We Use Your Personal Data

We use the personal data we collect for the following purposes:

Order Processing and Fulfillment

To process and fulfill your orders for custom made products
To communicate with you about your orders via email, including order confirmations, production updates, and shipping notifications
To verify your identity and payment information
To detect and prevent fraudulent transactions
To manage returns, refunds, and exchanges in accordance with our return policy

Account Management

To create and maintain your customer account
To authenticate your identity when you log in
To enable you to access your order history and account settings
To save your preferences and shipping addresses for future orders

Customer Service and Support

To respond to your inquiries, questions, and support requests
To provide technical assistance and troubleshooting
To resolve complaints and disputes
To improve our customer service quality

Marketing and Communications

Unless you opt out of marketing communications, your contact details may be used to send you promotional emails, special offers, new product announcements, and other marketing materials
To inform you about products or services that may be of interest to you
To send you newsletters and updates about impossiblestickers.com
You may revoke your previously given consent to receive marketing communications at any time by using the unsubscribe link provided in every marketing email or by contacting us directly

Website Improvement and Analytics

To analyze how visitors use our Site and identify trends and patterns
To improve the functionality, design, and user experience of impossiblestickers.com
To test new features and optimize existing features
To conduct research and statistical analysis

Legal Compliance and Protection

To comply with applicable laws, regulations, and legal processes
To enforce our Terms and Conditions and other policies
To protect our rights, property, and safety, as well as the rights, property, and safety of our users and the public
To detect, prevent, and address fraud, security issues, and technical problems

Communication Rights

You agree that you do not object to us contacting you for any of the above purposes, whether by telephone, email, postal mail, or other reasonable means of communication. You confirm that you do not and will not consider such communications to be a breach of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003 or any other applicable privacy regulations, provided that such communications are conducted in accordance with this Policy and applicable law.

Data Sharing and Third Party Disclosure

We take your privacy seriously and are committed to protecting your personal information from unauthorized disclosure.

General Principle

We will not sell, rent, lease, or otherwise commercialize your personal data to any third parties for their independent marketing purposes. Your personal information is used solely for the purposes outlined in this Policy.

Limited Third Party Sharing

We may share your personal data with carefully selected third parties only in the following limited circumstances:

Service Providers and Business Partners

We may share your personal data with trusted third party service providers who assist us in operating our website, conducting our business, processing payments, fulfilling orders, and delivering services to you
These service providers include payment processors, shipping and logistics companies, email service providers, web hosting companies, and analytics providers
These third parties are contractually obligated to use your personal data only for the specific services they provide to us and are required to maintain the confidentiality and security of your information

Legal Requirements and Protection

We may disclose your personal data when required to do so by law, legal process, litigation, or requests from governmental authorities
We may disclose your personal data when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request

Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal data may be transferred to the acquiring entity or successor, subject to the same privacy protections outlined in this Policy

Aggregated and Statistical Data

We may share aggregated, anonymized, or statistical data with third parties for analytical, research, or business purposes
Such aggregated statistical data does not identify any individual user and cannot be traced back to any specific person
This may include general demographic information, usage statistics, and trends about our customer base

With Your Consent

We may share your personal data with third parties when you have given us explicit consent to do so

Cookies and Tracking Technologies

What Is a Cookie?

A cookie is a small text file containing a unique identifier that is stored on your computer's hard drive, mobile device, or other equipment by your web browser when you visit a website. Cookies enable websites to recognize your device, remember your preferences, and enhance your browsing experience. The Site uses various types of cookie technology to improve functionality, analyze usage, and provide a better user experience.

Types of Cookies We Use

Session Cookies

A "Session cookie" is a temporary cookie that contains a random identification number automatically allocated to your computer or device by the web server for the duration of your visit to the Site. Session cookies serve the following purposes:

Making your use of the Site faster, smoother, and more efficient
Maintaining your shopping cart contents as you browse different pages
Enabling essential website functions such as checkout and payment processing
Session cookies become inactive after thirty minutes of inactivity on the Site
Session cookies are automatically removed from your computer when you close your web browser
Session cookies do not collect or store any personally identifiable information

Persistent Cookies

A "Persistent cookie" or "Script generated cookie" is automatically allocated to your computer or device when you register to access any restricted areas of the Site, such as your customer account, and remains on your device during subsequent visits. Persistent cookies serve the following purposes:

Containing only a unique identifier that enables the Site to recognize you as a registered user
Eliminating the need for you to re enter your login credentials while navigating from one page to another during your visit
Remembering your preferences and settings for future visits
Providing a personalized experience based on your past interactions with the Site
Persistent cookies remain on your device until they expire or until you manually delete them

Functional Cookies

We use session and persistent functional cookies to enable certain essential shop functions and features when your browser interacts with our website. These cookies are necessary for:

Maintaining your shopping cart and remembering items you have added
Processing checkout and payment transactions securely
Remembering your language preferences
Enabling you to log in to your account
Maintaining security and preventing fraudulent activity

Our functional cookies do not collect any personally identifiable information beyond what is necessary to provide these essential services.

Analytical and Performance Cookies

We use analytical tools and cookies that track user activities and website performance solely to improve our service, understand how visitors use the Site, and identify areas for enhancement. Information collected through analytical cookies may include:

Pages visited and navigation paths
Time spent on different pages
Links clicked and actions taken
General geographic location (country or city level)
Device and browser information

The data collected through analytical cookies is pseudonymized, meaning it is anonymized and cannot be traced back to you as an individual user. This aggregated data is not transmitted to any third party except for analytical service providers who process it on our behalf under strict confidentiality agreements.

Third Party Cookies

Advertising and Affiliate Cookies

We may use third party advertising companies, affiliate networks, or marketing partners to display advertisements on our website or to track the effectiveness of our marketing campaigns. These third party advertising companies or affiliates may separately place or recognize cookies on your browser while delivering advertisements to the Site or when you click on certain links.

Important points regarding third party cookies:

We do not have access to the information collected or stored in these third party cookies
We do not control how these third parties use cookies or what information they collect
We do not provide your personal data about you to these third party advertisers, affiliates, or any other third party
Third party cookies are governed by the privacy policies of the respective third parties
You can opt out of third party advertising cookies through industry opt out mechanisms or browser settings

Social Media Cookies

If you interact with social media features on our Site (such as sharing content or liking our pages), social media platforms may place cookies on your device to track your activity. These cookies are controlled by the respective social media companies and are subject to their privacy policies.

Managing and Controlling Cookies

Cookie Preferences

You do not have to agree to the use of cookies. However, please be aware that to use the payment and checkout sections of the Site and to access your customer account, we strongly recommend that you do not block the recording of essential cookies on your computer or device, as doing so will prevent these features from functioning properly.

Disabling or Rejecting Cookies

If you do not want us to place cookies on your computer or device, you can configure your web browser to disable, reject, or delete cookies. You can do this by adjusting your browser preferences or settings. Please note that:

Disabling cookies will prevent all websites from placing cookies on your device, not just impossiblestickers.com
Blocking cookies may significantly limit your ability to use all features and functions of the Site fully
You may not be able to complete purchases or access your account if essential cookies are disabled
Some pages may not display correctly or may load more slowly

Removing Previously Stored Cookies

To remove cookies that have already been stored on your device, you can manually delete them at any time through your browser settings. Important notes:

Deleting existing cookies will not prevent websites from placing new cookies on your device in the future unless you have also configured your browser to reject cookies
You will need to delete cookies separately in each browser you use
Deleting cookies will log you out of websites and remove saved preferences

Cookie Management Instructions

For detailed, step by step instructions on how to disable, reject, or remove cookies in different web browsers, please visit the comprehensive guide at: http://www.allaboutcookies.org/manage/index.html

This resource provides browser specific instructions for Chrome, Firefox, Safari, Edge, Opera, and other popular browsers.

Data Security and Protection

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These security measures include:

Secure Socket Layer (SSL) encryption for data transmission
Encrypted storage of sensitive information such as passwords
Regular security assessments and vulnerability testing
Access controls limiting employee access to personal data on a need to know basis
Secure payment processing through reputable third party payment gateways that comply with Payment Card Industry Data Security Standards (PCI DSS)
Regular backups of data to prevent loss
Monitoring and logging of access to personal data

While we strive to protect your personal data, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to using commercially reasonable means to protect your personal information.

Your Rights Regarding Your Personal Data

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you
You can request information about how your data is processed and used

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data
You can update your account information at any time through your account dashboard

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances
Please note that we may be required to retain certain information for legal or legitimate business purposes

Right to Restrict Processing

You have the right to request that we limit how we use your personal data under certain circumstances

Right to Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine readable format
You have the right to request that we transfer your data to another service provider where technically feasible

Right to Object

You have the right to object to processing of your personal data for direct marketing purposes
You can opt out of marketing communications at any time

Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time

To exercise any of these rights, please contact us using [email protected]. We will respond to your request within the timeframe required by applicable law, typically within 30 days.

International Data Transfers

WishBG operates from Bulgaria, and your personal data may be transferred to, stored at, or processed in locations outside of your country of residence. By using impossiblestickers.com and providing your personal data, you consent to such international transfers. We ensure that appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy and Cookie Policy

We reserve the right to modify, amend, or update this Privacy and Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon being posted on this page.

We encourage you to check this page periodically to stay informed about how we are protecting your personal information. The "Last Updated" date at the bottom of this Policy indicates when it was most recently revised.

By continuing to use the Site after any changes to this Policy have been posted, you are deemed to accept and agree to the revised Policy. If you do not agree with any changes, you should discontinue use of the Site immediately.

Contact Information

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our data processing practices, please contact us at the email address or physical address provided on impossiblestickers.com.

We are committed to working with you to resolve any privacy concerns promptly and fairly.

Last Updated: 12.02.2026

By accessing, browsing, or using impossiblestickers.com, you acknowledge that you have read, understood, and agree to be bound by this Privacy and Cookie Policy in its entirety.

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